What are your CloudLinux limits?

In order to provide a stable service for all customers, we run CloudLinux on our web hosting servers. CloudLinux is a special Linux distribution which, amongst other advantages, gives us the ability to apply resource usage limitations to each account. This prevents any single customer from causing service disruption for other customers.

Limits

BEGINNER PLAN

  • CPU: 1 core x 50%
  • RAM: 512 MB
  • IO: 4 MB/s
  • Entry processes: 10

PREMIUM PLAN

  • CPU: 1 core x 100%
  • RAM: 512 MB
  • IO: 6 MB/s
  • Entry processes: 20

PROFESSIONAL PLAN

  • CPU: 1 core x 100%
  • RAM: 1024 MB
  • IO: 10 MB/s
  • Entry processes: 30


CPU Limit: If your account hits this limit, your website will slow down.
RAM Limit: If your account hits this limit, your website will show a 500 error message.
Entry processes: You won't normally hit this limit unless you have poorly coded scripts that fail to execute properly. Your website will show a 508 error if this limit is reached.


What is the "Entry Processes" limit?

Put simply, your Entry Process counter increments when a new process (such as a PHP script) is spawned, and decrements once this process completes. In realistic terms, you can consider the entry processes limit as a concurrent connections limit - the amount of people who can hit a page on your website at one time.

If you find your account is continuously hitting the CloudLinux limits and it is affecting the running of your website, please contact support to discuss options. We can assist with diagnosing any problematic scripts to help reduce usage or help you upgrading to a dedicated environment.

 

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